COD Policy

To ensure genuine orders and smooth deliveries, Elysia offers Partial Cash on Delivery (Partial COD) on select orders.

How it Works:

A mandatory advance payment of ₹149 is collected at the time of placing the order.

The remaining order value + COD charges of ₹69 are payable at the time of delivery.

In Case of Refusal or Non-Acceptance at Delivery:

If the customer refuses the parcel at the time of delivery, the advance amount of ₹149 is

non-refundable.

This also applies if the customer cancels the order after dispatch or while the shipment is in transit.

The advance amount is retained as compensation towards packaging, shipping, handling,

 and reverse logistics costs incurred by Elysia.

Return to Origin (RTO) Cases:

The same policy applies to RTO shipments where delivery fails due to reasons attributable to

the customer, including but not limited to:

Incorrect or incomplete delivery address

Incorrect or unreachable contact details

Customer unavailable at delivery attempt

Refusal to accept delivery

In such cases, Elysia reserves the right to retain the ₹149 advance payment.

No refunds will be issued for failed deliveries caused by customer-provided information,

order refusal, or unsuccessful delivery attempts.

Additional Information:

Partial COD may only be available on eligible orders.

Elysia reserves the right to modify, disable, or withdraw COD services without prior notice.

By placing an order through Partial COD, the customer agrees to the above terms